HP Officejet 4620 - Advanced wireless troubleshooting

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Advanced wireless troubleshooting

If you have tried the steps provided in Basic wireless troubleshooting and are still
unable to connect to your printer to the wireless network, try the following steps in the
order presented:

Step 1: Make sure your computer is connected to your network

Step 2: Make sure that the printer is connected to your network

Step 3: Check to see if the firewall software is blocking communication

Step 4: Make sure the printer is online and ready

Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)

Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)

After resolving the problems

Solve wireless problems (HP Officejet 4620 e-All-in-One series)