HP Officejet 4620 - The printer prints slowly

background image

The printer prints slowly

Try the following solutions if the printer is printing very slowly.

Solution 1: Use a lower print quality setting

Solution 2: Check the ink levels

Solution 3: Contact HP support

Solution 1: Use a lower print quality setting

Solution: Check the print quality setting. Best and Maximum dpi provide the
best quality but are slower than Normal or Draft. Draft provides the fastest print
speed.
Cause: The print quality was set to a high setting.
If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low on ink message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace
the ink cartridges until print quality becomes unacceptable.

CAUTION: Wait until you have a new ink cartridge available before removing
the old ink cartridge. Do not leave the ink cartridge outside of the printer for an
extended period of time. This can result in damage to both the printer and the
ink cartridge.

For more information, see:
Check the estimated ink levels

Chapter 8

84

Solve a problem

background image

Cause: The ink cartridges might have insufficient ink. Printing with depleted
cartridges slows the printer.
If this did not solve the issue, try the next solution.

Solution 3: Contact HP support

Solution: Contact HP support for service.
Go to: www.hp.com/go/customercare. This website provides information and
utilities that can help you correct many common printer problems.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the printer.