If you have a problem, follow these steps
1. Check the documentation that came with the printer.
2. Visit the HP online support web site at www.hp.com/go/customercare. This website
provides information and utilities that can help you correct many common printer
problems. HP online support is available to all HP customers. It is the fastest
source for up-to-date printer information and expert assistance and includes the
Fast access to qualified online support specialists
HP software and driver updates for the HP printer
Valuable troubleshooting information for common problems
Proactive printer updates, support alerts, and HP newsgrams that are available
when you register the printer
For more information, see Obtain electronic support.
3. Call HP support. Support options and availability vary by printer, country/region,
and language. For more information, see HP support by phone.
Solve a problem