Solve a problem
The information in this section suggests solutions to common problems. If your printer
is not operating correctly and these suggestions did not solve your problem, try using
the HP support services to obtain assistance.
This section contains the following topics:
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HP support
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General troubleshooting tips and resources
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Solve printer problems
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Print quality troubleshooting
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Solve paper-feed problems
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Solve copy problems
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Solve scan problems
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Solve fax problems
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Solve problems using HP ePrint and HP websites
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Solve wireless problems (HP Officejet 4620 e-All-in-One series)
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Configure your firewall software to work with the printer
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Solve printer management problems (HP Officejet 4620 e-All-in-One series)
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Troubleshoot installation issues
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Understand the Printer Status Report
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Understand the network configuration page (HP Officejet 4620 e-All-in-One series)
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Uninstall and reinstall the HP software
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Printhead maintenance
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Clear jams