HP Officejet 4620 - Index

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Index

A

accessibility 3, 9
accessories

printer status report 123
warranty 139

acoustic emissions 148
ADF (automatic document

feeder)

load originals 19
media sizes supported 143

ADSL, fax setup with

parallel phone systems 178

after the support period 82
align printhead 127
answer ring pattern

change 61
parallel phone systems 180

answering machine

fax tones recorded 110
set up with fax (parallel

phone systems) 190

set up with fax and

modem 191

automatic document feeder

(ADF)

clean 27
feeding problems,

troubleshoot 27

load originals 19
media sizes supported 143

automatic fax reduction 53

B

backup fax 51
baud rate 63
black and white pages

copy 42
fax 44

black dots or streaks,

troubleshoot

copies 92
scan 97

blank pages, troubleshoot

copy 91
print 85
scan 97

blocked fax numbers

set up 54

broadcast faxing

send 48

buttons, control panel 13

C

cancel

scheduled fax 47

Cancel button 13
capacity

trays 144

cards

sizes supported 143
tray supporting 144

cartridges. See ink cartridges
clean

automatic document

feeder 27

exterior 26
printhead 126
scanner glass 25

clear

fax logs 65

color copy 42
colored text, and OCR 39
computer modem

shared with fax (parallel

phone systems) 183

shared with fax and

answering machine
(parallel phone
systems) 191

shared with fax and voice

line (parallel phone
systems) 186

shared with fax and voice

mail (parallel phone
systems) 195

Configure

firewall 118

confirmation reports, fax 66
connectors, locating 12
control panel

buttons 13
lights 13

copy

quality 92
settings 42
specifications 146
troubleshoot 91

copy settings

copy 43

correct port test, fax 100
customer support

electronic 79

cut-off pages, troubleshoot 86

D

dark images, troubleshoot

copies 92
scans 97

default settings

copy 43

diagnostic page 89, 128
dial tone test, failure 102
dial type, setting 62
dial-up modem

shared with fax (parallel

phone systems) 183

shared with fax and

answering machine
(parallel phone
systems) 191

shared with fax and voice

line (parallel phone
systems) 186

shared with fax and voice

mail (parallel phone
systems) 195

distinctive ringing

change 61
parallel phone systems 180

dots or streaks, troubleshoot

copies 92

dots, troubleshoot

scan 97

driver

warranty 139

DSL, fax setup with

parallel phone systems 178

duty cycle 141

216

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E

ECM. See error correction

mode

edit

text in OCR program 39

electrical specifications 148
embedded web server

about 205
opening 206
system requirements 142
troubleshoot, cannot be

opened 119

Webscan 38

envelopes

sizes supported 143
tray supporting 144

environmental

specifications 148

environmental sustainability

program 158

error correction mode 63
error messages

unable to activate TWAIN

source 96

error reports, fax 67
EWS. See embedded web

server

F

faded stripes on copies,

troubleshoot 92

fax

answer mode 60
answering machine and

modem, shared with
(parallel phone
systems) 191

answering machine

troubleshoot 110

answering machine, set up

(parallel phone
systems) 190

auto answer 60
backup fax 51
blocking numbers 54
confirmation reports 66
dial tone test, failed 102
dial type, setting 62
distinctive ringing setup

(parallel phone
systems) 180

distinctive ringing, change

pattern 61

DSL, set up (parallel phone

systems) 178

error correction mode 63
error reports 67
forwarding 52
header 60
Internet Protocol, over 64
ISDN line, set up (parallel

phone systems) 179

line condition test,

failed 103

log, clear 65
log, print 67
manual receive 50
modem and answering

machine, shared with
(parallel phone
systems) 191

modem and voice line,

shared with (parallel
phone systems) 186

modem and voice mail,

shared with (parallel
phone systems) 195

modem, shared with

(parallel phone
systems) 183

monitor dialing 45, 48
paper size 53
parallel phone systems 174
PBX system, set up

(parallel phone
systems) 179

phone cord connection test,

failed 100

phone cord too short 110
phone cord type test,

failed 101

poll to receive 52
print last transaction

details 67

receive 50
receive, troubleshoot 104,

107

redial options 62
reduction 53
reports 65
reprint 52
rings to answer 60
schedule 46
send 44
send, troubleshoot 104,

106, 109

separate line setup (parallel

phone systems) 177

settings, change 59
setup types 175
shared phone line setup

(parallel phone
systems) 181

sound volume 63
specifications 146
speed 63
test failed 98
test setup 197
troubleshoot 98
voice mail, set up (parallel

phone systems) 182

wall jack test, failed 99

Firewall

configure 118

firewalls, troubleshoot 84
FoIP 64
fonts supported 141
forwarding faxes 52

G

glass, scanner

clean 25
load originals 18
locating 11

grainy or white bands on

copies, troubleshoot 93

graphics

incompletely filled on

copies 93

look different from original

scan 97

H

hardware, fax setup test 99
head 126
header, fax 60
Hewlett-Packard Company

notices 3

HP Utility (Mac OS X)

opening 205

humidity specifications 148

I

ink cartridge access door,

locating 12

ink cartridges

check ink levels 74
locating 12

Index

217

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ordering online 172
part numbers 123, 172
replace 74
status 123
supported 141
tips 73
warranty 139
warranty expiration

dates 123

yields 141

ink levels, check 74
input tray

capacity 144
media sizes supported 143
media types and weights

supported 144

installation

hardware installation

suggestions 120

HP software installation

suggestions 121

troubleshooting issues 120

Internet Protocol

fax, using 64

IP address

checking for printer 120

IP settings 203
ISDN line, set up with fax

parallel phone systems 179

J

jams

clear 134
media to avoid 18
paper 134, 136

junk fax mode 54

L

language, printer 141, 142
light images, troubleshoot

copies 92
scans 97

lights, control panel 13
line condition test, fax 103
lines

copies, troubleshoot 92
scans, troubleshoot 97

load

photo 23
tray 20, 22

load cards 23
load envelopes 22

load media 20
log, fax

print 67

M

Mac OS

Print borderless 36
Print photos 34
print settings 31

Mac OS X

HP Utility 205

maintain

printhead 126

maintenance

align printhead 127
check ink levels 74
clean printhead 126
diagnostic page 89, 128
print quality report 89, 128
printhead 126
replace ink cartridges 74

manual faxing

receive 50
send 45, 49

margins

setting, specifications 145

media

clear jams 134
HP, order 173
load tray 20
selecting 17
skewed pages 90
specifications 143
supported sizes 143
troubleshoot feeding 90
types and weights

supported 144

memory

reprint faxes 52
save faxes 51
specifications 142

missing or incorrect information,

troubleshoot 85

model number 123
modem

shared with fax (parallel

phone systems) 183

shared with fax and

answering machine
(parallel phone
systems) 191

shared with fax and voice

line (parallel phone
systems) 186

shared with fax and voice

mail (parallel phone
systems) 195

monitor dialing 45, 48
multi-feeds, troubleshoot 90

N

networks

advanced settings 203
connector illustration 12
firewalls, troubleshoot 84
IP settings 203
protocols supported 142
settings, change 202
solve problems 121
system requirements 142
view and print settings 203
wireless communication

setup 198

wireless settings 123

noise information 148

O

OCR

edit scanned documents 39
troubleshoot 95

operating environment

specifications 148

operating systems

supported 142

originals

scan 37

output tray

locating 11
media supported 145

P

pages per month (duty

cycle) 141

paper

jams 134, 136
size, set for fax 53

paper-feed problems,

troubleshoot 89

parallel phone systems

answering machine

setup 190

countries/regions with 174
distinctive ringing setup 180

218

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DSL setup 178
ISDN setup 179
modem and answering

machine setup 191

modem and voice mail

setup 195

modem setup 183
modem shared with voice

line setup 186

PBX setup 179
separate line setup 177
setup types 175
shared line setup 181

PBX system, set up with fax

parallel phone systems 179

PCL 3 GUI support 141
phone cord

connected to correct port

test failed 100

correct type test failed 101
extend 110

phone line, answer ring

pattern 61

phone support 79
phone support period

period for support 80

phone, fax from

receive 50
send, 49

photo media

sizes supported 144

poll to receive fax 52
ports, specifications 141
power

specifications 148
troubleshoot 83

power input, locating 12
print

diagnostic page 89, 128
fax logs 67
fax reports 65
faxes 52
last fax details 67
print quality report 89, 128
printer status report 123
troubleshoot 82

Print borderless

Mac OS 36
Windows 35

Print brochures

print 32

Print envelope 33

Print envelopes

Mac OS 33

Print photos

Mac OS 34
Windows 34

print quality report 89, 128
print settings

print quality 87

printer control panel

locating 11
network settings 202
scan from 37
send faxes 45

printer driver

warranty 139

printer software (Windows)

about 205
opening 205

printer status report

information on 122
print 123

printhead

clean 126

printhead, align 127
printheads

ordering online 172

printing

slow, troubleshoot 84

processor specifications 142
pulse dialing 62

Q

quality, troubleshoot

copy 92
scan 96

R

radio interference

reducing 202
regulatory information 155

radio, turn off 203
receive faxes

auto answer mode 60
automatically 50
blocking numbers 54
forwarding 52
manually 50
polling 52
rings to answer 60
troubleshoot 104, 107

recycle

print cartridges 158

redial options, setting 62
reduce fax 53
regulatory information 149, 155
regulatory model number 149
replace ink cartridges 74
reports

confirmation, fax 66
diagnostic 89, 128
error, fax 67
fax test failed 98
print quality 89, 128
printhead 126

reprint

faxes from memory 52

rings to answer 60

S

save

faxes in memory 51

scan

error messages 96
from printer control panel 37
from Webscan 38
OCR 39
quality 96
scan specifications 147
slow 94
troubleshoot 93

scanner glass

clean 25
load originals 18
locating 11

schedule fax 46
send faxes

basic fax 45
manually 49
memory, from 46
monitor dialing 45, 48
schedule 46
troubleshoot 104, 106, 109
using the control panel 44

send scans

for OCR 39
troubleshoot 93

serial number 123
serial phone systems

countries/regions with 174
setup types 175

settings

copy 42
network 202
speed, fax 63
volume, fax 63

Index

219

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setup

answering machine (parallel

phone systems) 190

answering machine and

modem (parallel phone
systems) 191

computer modem (parallel

phone systems) 183

computer modem and

answering machine
(parallel phone
systems) 191

computer modem and voice

line (parallel phone
systems) 186

computer modem and voice

mail (parallel phone
systems) 195

distinctive ringing 61
distinctive ringing (parallel

phone systems) 180

DSL (parallel phone

systems) 178

fax scenarios 175
fax, with parallel phone

systems 174

ISDN line (parallel phone

systems) 179

PBX system (parallel phone

systems) 179

separate fax line (parallel

phone systems) 177

shared phone line (parallel

phone systems) 181

test fax 197
voice mail (parallel phone

systems) 182

voice mail and computer

modem (parallel phone
systems) 195

size

scans, troubleshoot 97
troubleshoot copy 91

skew, troubleshoot

copy 92
print 90
scan 96

software

OCR 39
warranty 139
Webscan 38

sound pressure 148

specifications

acoustic emissions 148
electrical 148
media 143
network protocols 142
operating environment 148
physical 141
processor and memory 142
storage environment 148
system requirements 142

speed

troubleshoot for scanner 94

speed dial

send fax 45

status

network configuration

page 123

printer status report 123

storage environment

specifications 148

streaks, troubleshoot

copies 92
scan 97

stripes on scans,

troubleshoot 97

subscriber identification

code 60

supplies

ordering online 172
printer status report 123
yields 141

support 78
system requirements 142

T

technical information

copy specifications 146
fax specifications 146
scan specifications 147

telephone line, answer ring

pattern 61

telephone wall jack, fax 99
telephone, fax from

receive 50
send 49

temperature specifications 148
tests, fax

dial tone, failed 102
failed 98
fax line condition 103
fax phone cord type test

failed 101

hardware, failed 99

port connection, failed 100
setup 197
telephone wall jack 99

text

cannot be edited after scan,

troubleshoot 95

incompletely filled on

copies 93

missing from scan,

troubleshoot 94

splotchy on copies 93
troubleshoot 86
unclear on copies,

troubleshoot 92

unclear scans 97

tone dialing 62
tray 2

capacity 144
media sizes supported 143
media types and weights

supported 144

trays

capacities 144
clear jams 134
load media 20
locating 11
media sizes supported 143
media types and weights

supported 144

paper guides illustration 11
troubleshoot feeding 90

troubleshoot

answering machines 110
blank pages printed 85
copy 91
copy quality 92
cut-off pages, incorrect text

or graphics placement 86

embedded web server 119
fax 98
fax dial tone test failed 102
fax hardware test failed 99
fax line test failed 103
fax phone cord connection

test failed 100

fax phone cord type test

failed 101

fax tests 98
fax wall jack test, failed 99
firewalls 84
jams, paper 136
media not picked up from

tray 90

220

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missing or incorrect

information 85

multiple pages are

picked 90

network configuration

page 123

nothing prints 83
paper-feed problems 89
power 83
print 82
printer status report 122
receive faxes 104, 107
scan 93
scan quality 96
send faxes 104, 106, 109
skewed copies 92
skewed pages 90
tips 82

troubleshooting

hardware installation

suggestions 120

HP software installation

suggestions 121

installation issues 120
solve network problems 121
wireless problems 112

TWAIN

unable to activate source 96

U

USB connection

port, locating 11, 12
specifications 141

V

vertical stripes on copies,

troubleshoot 92

view

network settings 203

voice mail

set up with fax (parallel

phone systems) 182

set up with fax and

computer modem
(parallel phone
systems) 195

voltage specifications 148
volume

fax sounds 63

W

wall jack test, fax 99

warranty 139
web sites

accessibility information 3, 9
customer support 79
environmental

programs 158

order supplies and

accessories 172

supply yield data sheet 141

Webscan 38
white bands or stripes,

troubleshoot

copies 92, 93
scans 97

Windows

borderless 35
print brochures 32
Print photos 34
print settings 30
system requirements 142

wireless communication

advanced wireless

troubleshooting 113

basic wireless

troubleshooting 113

radio, turn off 203
reducing interference 202
regulatory information 155
set up 198

Index

221

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222

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