Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern.
HP recommends that you have your telephone company assign double or triple rings
for your fax number. When the printer detects the specified ring pattern, it answers the
call and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer’s control
panel to set distinctive ring. With this feature, the printer recognizes and records the
ring pattern of an incoming call and, based on this call, automatically determines
the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All
NOTE: The printer cannot receive faxes when the main phone number is off the
To change the answer ring pattern for distinctive ring
1. Verify that the printer is set to answer fax calls automatically.
2. From the Home screen, press the (Setup) button.
3. Using the buttons on the right, scroll to and select Fax Setup, and then select
4. Press the button to the right of Distinctive Ring.
A message appears stating that this setting should not be changed unless you
have multiple numbers on the same telephone line.
Change fax settings
5. Press the button to the right of OK, and then select Yes to continue.
6. Do one of the following:
Scroll to and select the ring pattern assigned by your telephone company to fax
- Or -
Select Auto Detect, and then follow the instructions on the printer’s control
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or if
you cancel the feature before it finishes, the ring pattern is automatically set to
the default, which is All Rings.
NOTE: If you are using either a PBX phone system that has different ring
patterns for internal and external calls, you must call the fax number from an